Business Hours Phone

(909) 585-2565

After Hours Phone

(909) 585-2567

The Solid Waste Department begins the day bright and early! To ensure collection, all trash containers must be on the street clearly visible to collection personnel by 6:00 a.m. on collection day. Customers must use legal containers no larger than 34 gallons, not weighing more than 60 pounds, with handles and tight fitting lids. All broken, damaged, or improper containers will be replaced by the customer.

All ashes must be water-soaked in a separate 5-10 gallon metal container at least 48 hours prior to pickup. This will prevent fires at your residence and in the District trash trucks. Dry ashes that have been sitting for days/weeks will still be treated as hot ashes because our crews do not know how long the ashes have been sitting and when dry ashes are dumped they blow up into the eyes, noses and mouths of our refuse collectors.

Items not acceptable for collection: dead animals, metal objects, rocks, dirt, concrete, asphalt, tires, paint, motor oil, or any other household hazardous/toxic waste, carpet, TV's and computer monitors. Our drivers will be happy to answer any questions on what the do's and don'ts of our residential collection.

The Big Bear City Community Services District is advancing to an automated refuse collection system beginning September 2019. Please check our service announcements for more information or call our office at (909) 585-2565

 UPDATE 9.11.19

The new refuse carts will be delivered Monday - Saturday beginning Monday, September 9th and concluding Saturday, September 21st. Please refer to the table or map below for an estimated delivery window based on your normal collection day. Visit or call our office during business hours if you have any questions.


Please watch this video for refuse cart placement information: 

Please watch this video to see how to properly prepare your refuse for collection.


Thank you for your patience and helping us keep our community clean!

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Filename Size Date
An Adobe Acrobat file Website Map - Estimated Delivery Schedule.pdf 43.04 KB 2019-08-26
An Adobe Acrobat file Estimated Cart Delivery Schedule.pdf 3.63 MB 2019-08-26
An Adobe Acrobat file 2019 BBCCSD Trash Holiday Schedule.pdf 118.26 KB 2018-12-17